You have 60 days after the date of receiving to return items to us for a refund.
- The items must be unused, in original packaging and must include tags.
- Tents cannot be returned using the Return Portal. How to return a tent?
Some items cannot be returned.
- Which products cannot be cancelled or returned?
- If these items are returned, we will reship them. If they are returned again, we reserve the right to keep them without refund.
Return of Damaged / incorrect items must be approved by our customer service.
- I got it damaged, different, or it doesn't fit my bike
- No return freight is charged if your claim is approved.
- If a return is needed, you will then receive a claim number which you must enter in the return portal.
- We reserve the right not to accept return of faulty items without an approved claim.
Click here to find out what it costs to return an item.
Returns are for refund only.
- If you would like a new item, please return the item you have received for a refund. You will then need to place a new order. Delivery charges are not refundable.