Tents are excluded from our standard returns policy.
Should you wish to return a tent, a €30 return freight will be deducted from your final return. It takes 1-2 weeks for returns to reach us and be processed. Once this has been processed you will receive an automated email.
To arrange the collection of your tent, please fill in the form below, including your order number.
In case of reclamations, we direct you to our Claims Help Desk.